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Leadership Training Programs

People Working in Open Office
Duration                          - 2 Full Days
Mode of Training           - In Person on Site or Online for Remote Locations
Cost                                - Contact Us
For Whom                      - People managers – line managers- supervisors
For Which Sectors        - All and any business in the category B2B, B2C and B2BC
Requirements to Join  - Prior Experience in Managing People. First Time Managers can also join.
Course Overview
Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor.
From setting clear objectives to monitoring performance to motivating your team, situational leadership and more, the program helps you teach key management concepts with a fun practice activity in each module to help you apply the concepts learned in a fun interactive manner.
Additionally, as a wrap-up, participants get to practice what was learned in a skill practice role play activity as a practical review.
This program provides an effective and flexible approach to learning, applying, evaluating, and continuously improving the skills that result in strong customer relationships.
The program has components that work together to improve sales performance and help you compete effectively in the marketplace. The contents will be delivered through various delivery options to make your learning journey more insightful and enjoyable.
Training Objectives
After attending this training program, you will be able to;
1. Identify the personal qualities and skills of an effective manager/supervisor.
2. Recognize the importance of setting clear objectives and instructions to facilitate good performance.
3. Understand and implement the principle of MBWA (Management By Walking Around) to check that standards are being maintained through effective performance monitoring.
4. Identify methods for monitoring staff’s performance against both quantifiable as well as behavioral objectives.
5. Understand the importance of constructive feedback in maintaining performance standards.
6. Understand the key concept of situational leadership.
7. Identify ways to motivate staff in the workplace.
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